The evolution of MSP started in the 1990s with the emergence of application service providers (ASPs) who helped pave the way for remote support for IT infrastructure. From the initial focus of remote monitoring and management of servers and networks, the scope of an MSP's services expanded to include mobile device management, managed security, remote firewall administration and security-as-a-service, and managed print services. Around 2005, Karl W. Palachuk, Amy Luby (Founder of Managed Service Provider Services Network acquired by High Street Technology Ventures), and Erick Simpson (Managed Services Provider University) were the first advocates and the pioneers of the managed services business model.[16][17]
Our comprehensive managed services are a fixed-rate IT support program—including 24/7 monitoring, preventative maintenance, and proactive IT solutions—that ensures consistent up-time for your business. Why spend the time and money on an entire IT staff? Our managed services plans are both affordable and reliable and will provide you with all the solutions you need to run an effective and efficient IT environment.
Instead of putting your company at risk of non-compliance, it’s much easier to outsource your IT services to an MSP to ensure that this aspect of your company is handled by competent consultants who have sweeping knowledge of compliance for a wide array of industries? MSPs also stay well-read when it comes to compliance, making sure to stay abreast of complex and ever-changing regulations so that your team doesn’t have to focus on it.
Helixstorm updates a core network infrastructure for an apparel company, replacing wireless infrastructure, implementing disaster recovery solution, and performing an active directory migration. They also provide 24/7 system management. The team skillfully implemented modern solutions and transformed the network. They were organized and accommodated their partner’s needs.
The easy answer to this question is essentially any business owner. A lot of times it’s hard to rely on just one in-house IT employee. That one person is just inherently more limited in what they can provide for your business. It’s hard to find that one person who is an expert in every aspect of IT and IT services. Because there are so many moving parts, and so many aspects of keeping your business secure, having a team of experts that are dedicated to handling these issues will be more beneficial.
Miles Technologies is an IT and software firm founded in 1997 and headquartered in Moorestown, N.J. With an additional office in Philadelphia, they operate with a team of over 300 employees to provide various services, including custom software development, mobile app development, and cloud consulting and SI. Their clientele consists of small, midmarket, and enterprise companies within the business, financial, or health care industries. 
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Founded in 2008, Cogneesol is a business process management, technology, and digital transformation company. Located in New York, they have a team of about 350 employees that offers nonvoice BPO services, finance and accounting outsourcing, and IT managed services. They primarily serve midmarket businesses in the business and financial services, and health care and medical services.
You provided clear explanation as to what managed services are exactly, and why a company would need to utilize them. Digital Maelstrom is an example of an MSP that serves as the third-party for businesses to utilize in order to manage their technology duties. Many of our clients are small to medium-sized as stated in the article. Thanks for posting!
Essentially, Managed IT Services is taking your IT needs and handing it off to a third party organization – one that specializes in taking care of the responsibilities that come along with this. These organizations are known as Managed Service Providers, or MSPs. They will either become your business’s IT department or, depending on your company’s size, can supplement your current IT department.

KDG was hired by a liberal arts college to redo the client's website using WordPress and create a mobile site. KDG supplied the client with full design, development, and hosting services, even as it continues to monitor and maintain both websites. KDG's work awarded its client a B+/A by the National Research Center for College & University Admissions, and the website would have earned higher marks but for budgetary constraints.
DXC offers expertise for different industries and sectors as well as in key domain areas, including analytics, cloud and platform services, Internet of Things, and application services. A key offering is DXC Bionix, an approach built on intelligent automation at scale. It incorporates AI, lean process methodologies and an extensive partner network to automate workflows and improve response times, accuracy and standardization. DXC is heavily focused on emerging technologies, including blockchain, IoT, robotics and autonomous vehicles.
An MSP allows your team to focus on innovation and research instead of the mundane trench work that IT teams constantly get stuck in. Instead of having your in-house IT team manage your network updates, patches, support requests, and alerts, you can leave that to your MSP to carry out. It is because of these benefits that MSPs have grown increasingly more popular with businesses, with the market estimated to be worth $296 billion by 2023.

This is why keeping your system up-to-date with the latest software will keep your network from constantly being at risk for another cyber-attack. Thankfully, this is another area of expertise for an MSP, who can proactively make the changes needed to keep your system updated, thereby decreasing your chances of a surprise cyber-attack or unnecessary downtime in the future.


Again, this is great for the budget conscious business owners. The upfront cost of having to purchase all of the tools needed for these services would be a huge blow to your budget. Having a MSP that you can rent (or lease) the necessary equipment and tools saves you that money. All while being able to hand off the responsibilities to an expert organization, keeping your time open to handle your normal day to day duties.

Conosco provides IT support, service and strategy to UK-based businesses. We are leaders in the revolution of IT, in which IT support needs to meet businesses intelligence. We believe that IT belongs in the boardroom, and all our services are … VoIP, GCP, ERP, Email Security, Data Storage, Cybersecurity ... Webroot, Lenovo, Kaspersky, IBM, HP, Google ... Anders Reeves

LEARN MORE Remote Workforce Development Planning If your company is impacted by the coronavirus, NexusTek is here to assist in ensuring your business stays as productive as possible. LEARN MORE Who Is NexusTek? Since 1996, NexusTek has been servicing the small to medium sized business community as an outsourced IT firm focusing on technology, so you can focus on running your business. WATCH VIDEO Enable Your Users to Stay Productive from Anywhere! NexusTek Desktop as a Service provides users with a best-in-class virtual desktop environment with no capital investment or ongoing maintenance. LEARN MORE NexusTek Managed Service Plans NexusTek provides Managed IT Services to small and large organizations across the country.
In terms of MSSPs future, I think that we're only now seeing the tip of the iceberg. The reality is that cybersecurity is becoming increasingly more complex, expensive, and essential. I've covered a number of these angles in a recent article https://silentbreach.com/blog_article.php?post=33 . The upshot is that, as you've correctly pointed out, MSSPs are just much more efficient than a typical in-house IT team.
MSPs utilize a broad range of IT expertise to resolve issues efficiently. Unlike break/fix providers, MSPs can employ the latest processes and software to proactively monitor endpoints, keeping systems up-to-date and preventing issues before they arise. Managed IT services are also available 24x7x365, allowing end users to take nights and weekends off while the MSPs do the heavy lifting on tasks and processes done after hours.
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