2020 has seen a steady and continued trend of continued attacks against MSPs. Unfortunately for many SMBs, they have been brought into a new reality: They are included as victims by inheritance through their use of MSPs, often through no fault of their own. These SMBs are stuck in an ultimate catch-22. As they are far too small to effectively invest in their own IT management, partnering with an MSP makes sense. Yet this partnership can be fraught with new risks, many of which the SMB sector itself doesn't fully recognize.
ITRM is a privately-owned, award-winning, accredited IT managed service provider, providing technical solutions for all business needs. Formed in 1999, it takes a dynamic approach to delivering the best possible service and value to its customers. … Web Hosting, IaaS, Hosted Exchange, Email Security, Domain Hosting, DevOps ... Webroot, Avaya, Cisco, Citrix, Datto, Dell ... Danny Hill
The evolution of MSP started in the 1990s with the emergence of application service providers (ASPs) who helped pave the way for remote support for IT infrastructure. From the initial focus of remote monitoring and management of servers and networks, the scope of an MSP's services expanded to include mobile device management, managed security, remote firewall administration and security-as-a-service, and managed print services. Around 2005, Karl W. Palachuk, Amy Luby (Founder of Managed Service Provider Services Network acquired by High Street Technology Ventures), and Erick Simpson (Managed Services Provider University) were the first advocates and the pioneers of the managed services business model.[16][17]

The first books on the topic of managed services: Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services[18] and The Guide to a Successful Managed Services Practice[19] were published in 2006 by Palachuk and Simpson, respectively. Since then, the managed services business model has gained ground among enterprise-level companies. As the value-added reseller (VAR) community evolved to a higher level of services, it adapted the managed service model and tailored it to SMB companies.


Since IT products and services are the bread and butter of managed IT service providers, you can count on them to suggest you the best options in line with your business requirements and budget. Dedicated managed IT service providers are engaged in providing necessary consultancy services which are essential to understand the working and benefits of new managed IT services and operations.
If your IT staff is starting to get stretched too thin because of one too many early morning IT emergencies, it might be time to look outside your organization for a solution to your IT woes. Instead of dealing with increased downtime on projects that lead to lower productivity across the organization (other departments can’t work if a part of the network is unavailable), you can remove the stress and potential for problems with an MSP. 
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This act of lowering your IT expenses for your business operations allows you to conserve your capital because you are taking advantage of a model that is subscription-based. The subscription-based model allows your business to pay only for the services you need on an annual or monthly basis, giving you more control over your IT budget. This gives you the freedom to scale back if business gets tough or ramp up if you have a big project or new IT component that needs to be implemented straight away.
The first books on the topic of managed services: Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services[18] and The Guide to a Successful Managed Services Practice[19] were published in 2006 by Palachuk and Simpson, respectively. Since then, the managed services business model has gained ground among enterprise-level companies. As the value-added reseller (VAR) community evolved to a higher level of services, it adapted the managed service model and tailored it to SMB companies.
Since the average cost of a data breach for American companies is just a hair over $7.91 million, that most likely would represent a sizable chunk of available resources for a small business. Of course, these are just the direct costs. This doesn’t include the indirect costs that come from losing customers, vendors, board members, etc. which can cost your company in lost revenue and employee morale.
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The first books on the topic of managed services: Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services[18] and The Guide to a Successful Managed Services Practice[19] were published in 2006 by Palachuk and Simpson, respectively. Since then, the managed services business model has gained ground among enterprise-level companies. As the value-added reseller (VAR) community evolved to a higher level of services, it adapted the managed service model and tailored it to SMB companies.
Chris Loehr — executive vice president of Solis Security, an incident response firm — has personally dealt with many of these MSP breaches. Speaking of GandCrab, Loehr says, "They certainly hit some MSPs in 2018, but the ransoms were relatively small: $10,000 to $25,000. In 2019, MSPs became more of a target, with increasing ransom demands and the threat actors leveraging MSP tools with greater efficiency to affect clients. GandCrab never required the MSP to pay up. It wasn't until GandCrab evolved into Sodinokibi in mid-2019 threat actors began to say: 'We ONLY want the MSP to pay. You can pay for ALL the customers or you get NOTHING at all.'"
You might be harboring apprehensions about the investments and worrying about the hesitance of your teams to embrace the change. You realize the costs you would save but might be pondering over the long-term implications. So the first step to the change is to be certain that your business needs the support of a managed IT services provider to help you steer your company towards growth and profitability.

Instead of putting your company at risk of non-compliance, it’s much easier to outsource your IT services to an MSP to ensure that this aspect of your company is handled by competent consultants who have sweeping knowledge of compliance for a wide array of industries? MSPs also stay well-read when it comes to compliance, making sure to stay abreast of complex and ever-changing regulations so that your team doesn’t have to focus on it.
The firm designs and builds out specialized solutions in several key areas, including: software-a-solution (SaaS), infrastructure-as-a-service (IaaS), and cloud integrations and subscriptions. These include partnerships with Microsoft, IBM, Adobe and Google. CDW offers expertise in developing and deploying AI services as well as other emerging technologies. The company offers customized cybersecurity solutions.

Cognizant delivers expertise and services for businesses within 20 industries, including banking and financial services, healthcare, manufacturing, life sciences and retail. Cognizant engenders a high level of loyalty. More than 90 percent of the firm’s revenues come from returning clients. The firm has established strong technology partnerships. These include: AWS, Google Cloud, IBM, Microsoft, Oracle, Salesforce, SAP and VMware.


Infopulse is a digital software company based in Kyiv, Ukraine with additional offices in Israel, Germany, France, and the U.S. Since 1991, their team of more than 1,000 employees offers custom software development, web development, IT strategy consulting, mobile development and app testing services. They usually work with mid-sized clients in the information technology industry.
Similar to a data breach, downtime can do more harm to your company’s reputation and trust with the public than you may think. Consider the possible scenario of being hit by a DDoS attack that leaves your network down worldwide at 2 am local time. If you’re operating on a skeleton crew of in-house employees, it may take 24 hours to get your network up and running again whereas an MSP could have you back in action well before the lunch bell rings.
The consulting, professional services and IT services company, headquartered in Bangalore, India, has a presence in 45 countries.  Gartner ranked the firm a “Leader” in its Gartner’s Magic Quadrant for Public Cloud Infrastructure Professional and Managed Service Providers 2019. The Infosys Digital Navigation Framework is a specialized process for unleashing innovation. It incorporates five key factors: design, proximity, agility, automation and learning.
Chris Loehr — executive vice president of Solis Security, an incident response firm — has personally dealt with many of these MSP breaches. Speaking of GandCrab, Loehr says, "They certainly hit some MSPs in 2018, but the ransoms were relatively small: $10,000 to $25,000. In 2019, MSPs became more of a target, with increasing ransom demands and the threat actors leveraging MSP tools with greater efficiency to affect clients. GandCrab never required the MSP to pay up. It wasn't until GandCrab evolved into Sodinokibi in mid-2019 threat actors began to say: 'We ONLY want the MSP to pay. You can pay for ALL the customers or you get NOTHING at all.'"

Meritech is an office technology provider that offers personalized, cost-effective solutions for the management, maintenance, and enhancement of business environments. Meritech hires the best and most skilled individuals in handling, sustaining, and improving the customer experience. Meritech helps companies identify threats and opportunities within their networks in order to reduce risk, manage costs, and increase productivity

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