FRONTEO is a technology and services company specialized in big data, AI, and information governance. FRONTEO is driven by a service-oriented culture that continues to aim higher and brighter to develop state-of-the-art technology and the best services on the market, creating immense value for its customers, employees, consumers, and shareholders. Their focus, defined by their name, is to look to the future and to innovate on how their AI technology can be further applied to legal and other vertical business
In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.
Another strong benefit of considering the managed IT services is, you can easily declutter your mind from stress because you won’t be sifting through any kind of security issue. Not to forget, one of the biggest challenges of modern times is cybercrime. Today, every network is vulnerable to falling pretty to hackers. Luckily, with managed IT services, you can easily keep up with the latest practices in the IT industry that are used for magnifying the strength of your network. Managed IT services will make sure there are no flaws in your system, which could potentially be inviting ransomware or phishing attacks. Managed services provide several benefits to clients, such as assessing, auditing service, 24/7 monitoring, and alerting.
If your company operates in the private sector, you know that how your data is stored and accessed is under great scrutiny at all times from various regulatory bodies. Regulations such as PCI DSS, HIPAA, or EI3PA govern how companies use data, complete financial reports, and more. Staying compliant with these regulations can be very costly to your business.
SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
What’s included in these services depends on you and your business. It’s more like a customized service to fit your needs. You may have certain IT needs already spoken for by an in-house employee, but need the larger issues to be taken care of by a MSP. Alternatively, you may have no options in-house for your IT responsibilities, in which case they can take over everything for you. It’s the peace of mind that MSPs provide that is so valuable to a business owner.
Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.
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